E Egan Architect & Surveyors Ltd customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Post
E Egan Architect & Surveyors Ltd, 15 Camperdown Street, Broughty Ferry, DUNDEE, DD5 3AA, GB
Telephone
07543 380925
eddie@eganarchitect.com
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Payment details (including card or bank information for transfers and direct debits)
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
- Consent
Where we get personal information from
- People directly
How long we keep information
- We will retain personal information submitted on our website for a period of 2 years.
Who we share information with
Data processors
Stripe
This data processor does the following activities for us: We use Stripe for payments, analytics, and other business services. Stripe may collect personal data including via cookies and similar technologies. The personal data Stripe collects may include transactional data and identifying information about devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection, loss prevention, authentication, and analytics related to the performance of its services. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
PayPal
This data processor does the following activities for us: We use PayPal for payments, analytics, and other business services. PayPal may collect personal data including via cookies and similar technologies. The personal data PayPal collects may include transactional data and identifying information about devices that connect to its services. PayPal uses this information to operate and improve the services it provides to us, including for fraud detection, loss prevention, authentication, and analytics related to the performance of its services. You can learn more about PayPal and read its privacy policy at https://www.paypal.com/uk/legalhub/privacy-full.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
5 August 2024
